🎯 Technical Support Department – ARID International University for Higher Studies
The Technical Support Department at ARID International University for Higher Studies is an integral part of our digital learning system, dedicated to providing technical assistance to students, ensuring a smooth and efficient learning experience. Our team is committed to helping students overcome any technical challenges they may face while using the university’s learning platforms and online services.
π§ Responsibilities of the Technical Support Department:
π οΈ Troubleshooting Technical Issues:
β Assisting students with login issues related to the Moodle online learning system.
β Providing support in case of technical malfunctions affecting digital platforms.
π Guidance and Instructions:
β Offering clear guidelines on using the university’s digital systems, including submitting assignments, accessing virtual lectures, and using the online library.
β Providing user-friendly reference guides for efficient use of digital services.
π Maintenance and Updates:
β Monitoring system updates to ensure the continued efficiency of university platforms.
β Offering instant support during scheduled maintenance periods that may impact services.
π Instant Communication:
β Providing support through multiple channels, including email, phone, and live chat.
β Ensuring continuous communication channels to receive and resolve student inquiries promptly.
π How to Contact Technical Support:
π§ Email: Reach us at [email protected]
π Hotline: 0060196714305
π¬ Live Chat: Coming soon on the official university website, WhatsApp, and AI-powered virtual assistant.
β¨ We are here to ensure a seamless learning experience without technical obstacles. Feel free to reach out for any inquiries or assistance! β¨